sarproz-group

update online error

This topic contains 8 replies, has 3 voices, and was last updated by  sjhossene 2 weeks, 1 day ago.

  • Author
    Posts
  • #1376

    shimin
    Participant

    Dear sir,
    The version I used now can’t read TDM data in it. So I want to update sarproz to solve it. But I’ve some problems that I can’t update it online.I think I need you help to solve this problem. Or can you give the lastest version? I can insatll it by myself. Thank you very much!
    shimin

  • #1378

    periz
    Keymaster

    hi Shimin,

    you should reduce the jpg image and paste it here again, so that we can see the error. Also, if you got a lasterror.mat include it together with the log (zip them before attaching them here).
    In the meanwhile, to get an update write to support at sarproz dot com, specifying whether you are using the pcodes version, compiled for win or for linux

  • #1379

    shimin
    Participant

    yeah, I use the pcodes version compiled for linux.

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  • #1381

    periz
    Keymaster

    Your matlab version is not supporting the function needed for the update

  • #4602

    sjhossene
    Participant

    Hello dear colleagues
    What is the latest version of Matlab compiler that support by SARPROZ software?

  • #4603

    periz
    Keymaster

    You must use the run time compiler corresponding to the version that was used at compilation time
    you have no choice
    it’s written in the readme.txt file you got with the executable file
    best

    • #4604

      sjhossene
      Participant

      Hi Prof and thanks to reply speedly
      when i want to update SARPROZ the below error appear :

      Connection SetUp

      An error occurred and was saved in the file lasterror.mat, directory C:\SARPROZE

      If you need assistance, please send the file lasterror.mat to support@sarproz.com

      Please include also file 27_Aug_2019_09_14_37_sarproz.log

      Here a brief error message:

      Unsuccessful open: Connection timed out: connect

      Thank you for your help
      Best regards

  • #4605

    periz
    Keymaster

    Today or tomorrow the online server will be active again
    best

  • #4615

    sjhossene
    Participant

    Hello dear colleagues
    What is the latest version of SARPROZ?
    I installed compile_2019-07-15.
    Is there a newer version of SARPROZ?
    Thanks
    Hossine

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