sarproz-group

update online error

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    • #1376
      shimin
      Participant

      Dear sir,
      The version I used now can’t read TDM data in it. So I want to update sarproz to solve it. But I’ve some problems that I can’t update it online.I think I need you help to solve this problem. Or can you give the lastest version? I can insatll it by myself. Thank you very much!
      shimin

    • #1378
      periz
      Keymaster

      hi Shimin,

      you should reduce the jpg image and paste it here again, so that we can see the error. Also, if you got a lasterror.mat include it together with the log (zip them before attaching them here).
      In the meanwhile, to get an update write to support at sarproz dot com, specifying whether you are using the pcodes version, compiled for win or for linux

    • #1379
      shimin
      Participant

      yeah, I use the pcodes version compiled for linux.

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    • #1381
      periz
      Keymaster

      Your matlab version is not supporting the function needed for the update

    • #4602
      sjhossene
      Participant

      Hello dear colleagues
      What is the latest version of Matlab compiler that support by SARPROZ software?

    • #4603
      periz
      Keymaster

      You must use the run time compiler corresponding to the version that was used at compilation time
      you have no choice
      it’s written in the readme.txt file you got with the executable file
      best

      • #4604
        sjhossene
        Participant

        Hi Prof and thanks to reply speedly
        when i want to update SARPROZ the below error appear :

        Connection SetUp

        An error occurred and was saved in the file lasterror.mat, directory C:\SARPROZE

        If you need assistance, please send the file lasterror.mat to support@sarproz.com

        Please include also file 27_Aug_2019_09_14_37_sarproz.log

        Here a brief error message:

        Unsuccessful open: Connection timed out: connect

        Thank you for your help
        Best regards

    • #4605
      periz
      Keymaster

      Today or tomorrow the online server will be active again
      best

    • #4615
      sjhossene
      Participant

      Hello dear colleagues
      What is the latest version of SARPROZ?
      I installed compile_2019-07-15.
      Is there a newer version of SARPROZ?
      Thanks
      Hossine

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