[tuinhekje]

Hi,

I keep getting “no internet connection error” when starting the program even though the pc has a working LAN cable.
Possibly my company IT policy is blocking connectivty to Sarproz’ server.

Does anyone know which ip address sarproz tries to connect to?
I tried looking in the log files but couldn’t find it.

thanks in advance

[periz]

Hi,
when you get problems/errors, it’s good practice to send also the logs and possible additional error files.
Anyway, in your case, please be aware that when Sarproz starts, it does not try to connect to a specific IP/server. It’s only checking internet connectivity through common webpages, like yahoo. Do you have internet access?
If you are using Matlab, you could set the general web timeout to a higher value.
best

[Author]

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